Terms and conditions are applicable for all transactions and
communications between Stefan Dietz / coyotetrips.com, and his customers.
are shown in US-Dollars or Euros. Prices are subject to change. We
generally bill the shipping costs to the customer as shown in the
occasion a charge must be revised due to special packaging or
destination, in which case the customer will be notified prior to shipping. Through
PayPal we accept payments in US-Dollar, Euro, and GB-Pounds. Other
currencies will be converted by PayPal at the current exchange rate.
are accepted by PayPal online, and by cash or credit card for in-person pickup.
by credit card online: VISA, Mastercard, American Express and Discover are
accepted in most cases through PayPal.
We reserve the
right to ship only to the credit card billing address.
We do NOT accept checks for payment.
conditions of any sale the customer agrees to pay shipment costs, and
applicable, all "shipper penalties for incorrect or incomplete
address". If shipper penalties are charged, complete documentation will
be provided upon request. Please be sure PayPal lists a complete and
correct delivery address, including unit number.
items ship from Oregon, USA, but we reserve the right to ship items
from other US locations and other countries.
ship by USPS. Expedited shipping via USPS is possible upon request, and the
customer pays for expediting fees. Customer can also have their
prefered carrier pick up the shipment at our location.
is limited to stock on-hand. If an item is not in stock we will attempt
to notify the customer with the contact information he or she provided (email or
usually ship only twice a week, Tuesday and Friday. For time-sensitive
deliveries it is recommended that the customer contacts us for
email or telephone.
to Europe and Asia usually takes 10-14 business days, but in rare cases it can
take up to 4 weeks.
always try our best to get orders out ASAP.
outside the USA pay for all custom and importation fees in their
country, if applicable. In 99% of the cases dashboards go through
customs without fees.
& Exchange Policy
and exchanges must be made within 30 days of delivery and must be
pre-authorized by emailing shop @ coyotetrips.com for confirmation.
Returns sent without authorization will be refused. All returns are
subject to a 10% restock fee. Items must be returned in original
condition, and must be saleable as new. Restock fee is assessed by the
Returns Manager upon inspection and may be waived when store credit is
taken (instead of a refund). Used, installed, blemished, incomplete
items will not be accepted for return. Shipping costs can not be
made or modified to customer specifications may not be returned under
(coyotetrips.com) warrant our own products to be free from defects in
materials and workmanship for six months from the date of purchase.
Coyotetrips.com will, at its sole option, repair or replace any
components which fail in normal use. Such repairs or replacements will
be made at no charge to the customer for parts or labor. The customer
is responsible for any transportation costs. The warranty does not
cover failures due to abuse, misuse, accident, or extend to items
subjected to unauthorized alteration or repairs. For third party
products we will
provide the original warranty of the manufacturer (or at least 6
Months). We are not responsible for consequential damages.
warranty replacement please contact us at shop @ coyotetrips.com to
obtain return authorization. Returns sent without authorization will be
than as required under consumer protection law, under no circumstance
will coyotetrips.com be liable for any loss or damage, including that
caused by reliance on information obtained through the website. It is
the responsibility of the customer to evaluate the accuracy and
completeness of any content provided by coyotetrips.com. The customer
accepts all responsibility in evaluating his or her ability to safely
and securely install any item.
§ 7 Item photos
shown in images on the website might in some cases vary from the actual
delivered item. For actual shape and look of the items refer to the
All photos and images on this website are copyrighted material and all rights are reserved.
§ 8 Privacy
will electronically store customer email and other contact information
for the sole purpose of internl use. We will never release or sell
customer information to third parties. We will send emails
as needed to process customer purchases. We reserve the right to send
further product information by email, but no more than twice per year.
§ 9 Closing
one or more of the above statements are not, or no longer, according to
the US business laws, the remaining statements stay active.
Grove, OR 97116
shop (at) coyotetrips (dot) com
court is Washington County, Oregon, USA
revised: January 2017